Privacy Policy

At Serge Sewing Solutions, your privacy is important to us. This policy outlines how we collect, use, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) and Google’s advertising policies.

1. Information We Collect

• Personal information (e.g., name, phone number, email, shipping address)
• Payment and billing details
• Website usage data via cookies (e.g., Google Analytics)

2. How We Use Your Information

• To process and deliver your orders
• To provide customer service and respond to inquiries
• For marketing (e.g., newsletters or special offers — with consent)
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Payment processors
• Delivery and logistics providers
• Legal authorities if required by law

4. Cookies

Our website uses cookies to improve your browsing experience and measure traffic. By using our site, you agree to the use of cookies.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to your data, correction of inaccurate data, or deletion of your data at any time.

7. Contact

To exercise your rights or ask questions about your data:

📧 Email: bronwyn@sergesewingsolutions.co.za
📍 Address: 111 Phillips Street, Verwoerd Park, Alberton, Gauteng, 1449
📞 Phone: +27 (0)82 495 8150